订造家俬 - CENTRO

本人主要想讚揚為德福花園(單號: 519-501XXX)安裝傢私的師傅團隊及其後於4/10/2019執修跟進時都十分專業, 有效率, 態度良好和認真處理我們的要求。
王太 (德福花園)

CASE 5:
總括而言，整個購物體驗感覺是良好的。

另外，是門市售貨員的態度。在此想稱讚沙田門市的Pat小姐，態度十分良好，第一次見面時已經就各項細節細心講解，即使之後再次約設計師在沙田門市見面時，她仍然記得客戶的資料。

We would like to give my compliment to your company’s designer, Ms. Rachael Chau, who was responsible for the order numbered 012-502655 / 012-502656.

We were fully satisfied with the order of furniture from Centro. What marked it a success was largely the support from your designer, Ms. Rachael Chau. Every communication with her was a pleasing one, from the very first telephone conversation to the subsequent face-to face contacts to finalize the furniture to be ordered. Each time, she was able to listen attentively, explain clearly her proposed designs and revise wherever necessary to our delight. In between, the numerous Whatapp chats helped us much in coming down to what we aspired to. Rachael always responded readily, without any delay. Her versatility and efficiency were highly commendable.

Apart from the acclaimed professional expertise, Rachael’s work ethics and positive attitude were praiseworthy. Despite the burdensome workload and multiple changes, she was polite, patient and comforting all the time, trying to meet our every need and soothe us upon hiccups. By all means, she was responsible and helpful, acting as a coordinator, for example, to liaise with the department concerned for the change of our exhaust fan, and as an advisor, for example, on the colour tone of our apartment. We must tender our utmost appreciation to her effort and wisdom, which contribute to our comfortable home.

Rachael is an asset to Centro. I have no hesitation to recommend her to my friends and relatives should they need quality furniture and service.

I am writing to express my appreciation to designer Carson Cheung. Carson is a professional, caring and customer oriented designer, he always response very quickly and follow up my enquiry and problem proactively. During the time of my home renovation, he not even helped me in my furniture design, but also provided advise to help me in other renovations task when I encounter problem. He is a good listener and always willing to help (我簡直係我精神上嘅支柱, 又好傾，又為客諗好多野) I am very satisfied with the furniture design which Carson designed for me, it suit my needs and expectation. He not only supports me in design, he even helped along the aftersales service co-ordination. I will definitely refer Carson and your company to my friends in future.

Less is more! The design is neat & simple, makes the apartment more modern & comfortable!

房間變成囡囡既遊樂場，抗疫下最安全最舒適既地方

三年前經 Centro 訂造主人床及床尾地台，整成品與設計草圖絲毫不差。三年後的今天，品質仍然良好。心中只有六個字，專業、頂級、卓越。